Returns & Exchanges
At Mama Coco, we want you to love your fashion finds; however, if you are not completely satisfied, we offer a 30-day window for returns on all unworn items with original tags. Please ensure items are in their original condition to qualify for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely pack the unworn clothing in its original packaging, ensuring all Mama Coco tags and labels are still attached.
- 3.Ship It Back
Print your prepaid shipping label from the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.